Automation & n8n
Build AI Chatbots for Business
WhatsApp, web & voice assistants
About this course
Learn to build, deploy, and scale intelligent chatbot systems for modern businesses. This project-based course moves beyond standard presentations, giving you the hands-on skills needed to create functional conversational agents. You will learn how to integrate advanced large language models, connect them directly to messaging platforms, and automate data collection. Master the tools driving today's customer engagement and build a strong career shield in the automation industry.
Curriculum
5 modules · click to expand
1 Chatbot Fundamentals
Understand the core architecture, capabilities, and real-world business use cases of modern automated agents. Learn the difference between rule-based bots and AI-driven assistants.
2 Conversational Design
Discover how to craft intuitive, human-like dialogue flows. Learn to map out user journeys, handle edge cases, and design prompts that keep users engaged while driving them toward a specific goal.
3 Integrating LLMs
Move beyond basic responses by connecting powerful models (like Gemini or Claude) via APIs. Give your bots advanced reasoning, context retention, and dynamic response generation capabilities.
4 WhatsApp Business API
Take your automated agents live on the world's most popular messaging platform. Learn the technical setup required to deploy, manage, and scale automated customer interactions over WhatsApp.
5 Lead Capture & CRM
Turn conversations into conversions. Set up seamless data pipelines to automatically capture user information, qualify leads, and route data directly into your customer relationship management systems.